FAQ

Frequently Asked Questions

Have questions about Latitude at South Portland? We’re here to help. Find answers to some of our most frequently asked questions about leasing, apartment features, amenities, pets, payments, maintenance, and life at our South Portland community.

Leasing & Applications

How do I apply for an apartment at Latitude at South Portland?

You can apply online through our website by selecting an available apartment or contact our leasing team for assistance with the application process.

What documents are required to apply?

Applicants will need a valid photo ID, proof of income, and any additional documentation requested during the screening process.

Is there an application fee?

Yes, application and administrative fees may apply. Please contact our leasing office for current fees, pricing, and available leasing specials.

What lease terms are available?

Lease terms may vary based on apartment availability. Contact our leasing team to learn more about current options.

What floor plans does Latitude at South Portland offer?

Latitude at South Portland offers studio, one-bedroom, and two-bedroom apartment homes with a variety of layouts to choose from.

Rent & Payments

When is rent due?

Rent is due on the first of each month unless otherwise specified in your lease agreement.

How can I pay rent?

Residents can conveniently make payments through our online resident portal.

Can I set up automatic payments?

Yes. Residents can set up automatic payments through the resident portal for added convenience.

Maintenance

How do I submit a maintenance request?

Residents can submit maintenance requests through the online resident portal. For emergency maintenance needs, please follow the after-hours instructions provided by the community.

Does Latitude at South Portland offer on-site maintenance?

Yes. Latitude at South Portland provides on-site maintenance services for our residents.

What should I do if I have an emergency maintenance issue?

For an emergency maintenance issue outside of normal business hours, please contact the community's emergency maintenance line and follow the provided instructions.

Amenities & Community

What amenities does Latitude at South Portland offer?

Latitude at South Portland features fitness spaces, game rooms, a coffee lounge, coworking space, an outdoor fire pit, an outdoor kitchen with grilling areas, package lockers, and more.

Does Latitude at South Portland have a fitness center?

Yes! Residents have convenient access to fitness spaces right within the community.

Is there coworking space available?

Yes. Latitude offers coworking space, giving residents a convenient place to work or study close to home.

Does Latitude at South Portland have outdoor amenities?

Yes. Residents can enjoy an outdoor kitchen and grilling area, fire pit, picnic areas, and access to nearby outdoor recreation.

Does Latitude at South Portland have package lockers?

Yes. Package lockers are available for added convenience.

Is parking available?

Yes. Off-street parking is available. Please contact our leasing team for additional information about current parking policies and availability.

Apartment Features

Do apartments have washers and dryers?

Yes. Latitude at South Portland apartment homes include in-home washers and dryers.

What features are included in the apartments?

Apartment homes feature modern finishes and conveniences including efficient appliances, stainless steel appliances, shaker-style cabinetry, stone or granite countertops, tile backsplashes, large closets, keyless entry, and vinyl plank flooring. Features may vary by apartment.

Do apartments have patios or balconies?

Select apartment homes include a private patio or balcony. Contact our leasing team for current availability.

Is Latitude at South Portland a smoke-free community?

Yes. Latitude at South Portland is a smoke-free community.

Pet-Friendly Living

Is Latitude at South Portland pet friendly?

Yes! Latitude at South Portland welcomes both cats and dogs.

How many pets can I have?

Up to two pets per apartment home are welcome. Contact our leasing office for current pet fees, deposits, and additional pet policy information.

Are there breed restrictions?

Latitude at South Portland currently welcomes pets without breed restrictions. Please contact our leasing team for complete pet policy details.

Location & Neighborhood

Where is Latitude at South Portland located?

Latitude at South Portland is located at 350 Clarks Pond Parkway in South Portland, Maine.

How close is Latitude to Downtown Portland?

Latitude offers convenient access to Downtown Portland and the surrounding area, with I-95 and I-295 nearby for an easier commute.

What shopping and dining are nearby?

Latitude is conveniently located near The Maine Mall, Maine Crossing, local restaurants, shopping, entertainment, and other South Portland destinations.

Is there outdoor recreation nearby?

Yes. Clark’s Pond Trail and other outdoor destinations are conveniently located near the community.

Move-In & Resident Information

What do I need before move-in day?

Residents must complete all required lease documents, pay applicable move-in costs, provide required insurance documentation, and complete any utility setup requirements before receiving keys.

Is renters insurance required?

Renters insurance requirements are outlined as part of the leasing process. Please contact our leasing team for current coverage requirements.

How do I access the resident portal?

Current residents can access the resident portal directly through the Latitude at South Portland website to make payments, submit maintenance requests, and manage account information.

Contact Latitude at South Portland

How can I get in touch with the leasing team?

Contact Latitude at South Portland at (207) 515-8569 or visit our leasing office at 350 Clarksay, South Portland, ME 04106. Our team would be happy to answer your questions and help you find your new home.